会社案内

Message from President

Shohei Mabuchi

Techno-Hospitality to the world
Looking ahead to another 50 years of progress with our customers

At ALMEX Inc., we utilize leading-edge technology to provide total solution products and services, such as automatic payment units (KIOSKs), self-check-in units, and front desk management systems, for various organizations including medical institutions, business and boutique hotels, restaurants, golf courses, and amusement facilities, to improve the efficiency of business operations surrounding each store, facility, and market, as well as to support the convenience of facility users. Over the past half century, we have grown to position ourselves at the top of market shares in many of these areas.

Beyond supporting our customers with our products and services to strengthen their operational efficiency, we strive to bring a high-level of convenience to the end users.

At the same time, we have been cultivating our know-how to combine existing technologies in response to the voices of our customers, which is the decisive difference between us and other companies delivering only mass-produced general-purpose products. It is our commitment and honor to provide our customers with the best products, services, and solutions that truly please them.

Founded in 1966, ALMEX has been successfully growing for over half a century, thanks to the high evaluations from our customers for our ability to develop products that meet their exact needs, skillful techniques of customizing each product, as well as a sincere attitude towards working closely with them.

Our keywords with three axes towards the next generation

As the times drastically change, we will not rest on our laurels, but will continue to take on new challenges.
Our keyword towards the next generation is "Techno-Hospitality = TECHNOLOGY × HOSPITALITY."
This is ALMEX's original term expressing our philosophy and strong desire to continue providing the ultimate hospitality to our customers and their end users, through continuous innovation with optimal and cutting-edge technologies. In order to embody this goal, we are currently implementing business with the following three unshakable major axes in mind.

The first axis is to build a more solid and flexible organization and business foundation that is well adapted to the era of digital transformation (DX) in Japan, which is our home market and the foundation of our existence. Based on the trust and credibility we have cultivated with our customers over the years, we will further strengthen our customer success services, as well as our ability to customize services to meet the needs and challenges of our customers. As a powerful and truly reliable business partner of our customers, we will strive to be the best player by far.

The second axis is to thoroughly pursue globalization of our business. Aiming for this goal, our first step is to challenge ourselves to globalize our development system and technology creation network. In order to provide our customers with more optimal products faster and at a more reasonable price, we will steadily build and strengthen our collaboration and network with overseas partners in a value chain of development, manufacturing, purchasing, and supply of our products and services. In addition, we will make our products multilingual and innovate UI/UX from a long-term perspective to provide inbound solutions to the hotel and medical industries, which support Japan's growth strategy to become a tourism and healthcare nation. Furthermore, we will promote an outbound strategy to develop our overseas business. Based on our local subsidiary ASTA (ALMEX SYSTEM TECHNOLOGY ASIA) in Kuala Lumpur, Malaysia, which was established in November 2014, we will continue to create business opportunities in the fast-growing Southeast Asian market.

The third axis is to consistently update our technologies and products, which are the source of our business value, especially in this age of DX and big bang innovation, while focusing our management resources on continuing to develop products and services adaptable and acceptable in society.
We will promote internal DX initiatives in our business and organizational operations while researching and exploring new technologies, such as cloud computing, IoT, M2M, big data, AI, biometrics, and fintech, as well as new system designs. We will sail into and overcome the stormy Darwinian Sea to consistently evolve ourselves through the improvement and update of existing products, as well as the development and creation of new products and services utilizing such new technologies. Aiming for sustainably enhancing our business value through the trinity of hardware, software, and services, we will boldly take up the challenge to realize ADX (ALMEX Digital Transformation).

Pursue the integration of "Technology" and "Hospitality" at a high level
Adapt to a paradigm shift towards the next level, to meet social needs

In the wake of the global pandemic, our world is currently experiencing a major paradigm shift. With the acceleration of irreversible social needs, such as social distancing, remote working, OMO (Online Merges with Offline), and cashless, there are ever-increasing demands to solve various issues and realize "non-face-to-face, non-contact, and labor-saving" in our business domains. Now the time has come when the products and services we have provided to date are gathering more attention due to their value to society. It is no exaggeration to say that our true value is being tested. ALMEX will pursue the integration of "Technology" and "Hospitality" at a high level while creating outstanding TECHNO-SERVICE in order to support the further improvement of efficiency and convenience for our customers and end users.

Dispatch Techno-Hospitality to the world—to make this vision a reality, we will spare no effort to develop, improve, and sophisticate our products and services.

We look forward to your continued support for ALMEX's high value-added products, customer-oriented solutions and services, as well as our commitment to customers and all stakeholders.

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